The Department of Veterans Affairs (VA), https://www.va.gov awarded contracts to develop regional networks to assist high performing licensed healthcare providers. The new regional networks referred to as Community Care Networks (CCN) will work with VA providers and practitioners to provide medical dental and pharmacy services to eligible veterans who are unable to receive care at local VA medical centers. The CCNs will improve customer service, accountability, health information exchange, referrals and scheduling, and provider payments.
To establish the new CCNs, the VA released a Request for Proposal to award up to four contractors covering an established set of regional boundaries. Contracts were awarded for Regions 1-3 to Optum Public Sector Solutions Inc. https://www.optum.com. The contract award for Region 4 is expected by early April 2019 with further contract awards for regions 5 and 6 expected at the end of 2019.
In addition, OptumServe, the federal government health services business unit of Optum, was selected at the beginning of 2019, to offer new services to veterans and was awarded several contracts to specifically provide disability exams for the VA.
OptumServe will provide telephone lifestyle coaching services to eligible veterans receiving care from the VA at 20 medical centers and their community-based outpatient clinics. A qualified lifestyle coach will provide scheduled calls to veterans enrolled in the program.
Also, OptumServe’s Logistics Health Inc. (LHI) https://logisticshealth.com, a subsidiary of OptumHealth Holding Inc., as part of the United Health group, was one of three companies awarded contracts November 20, 2018 to provide medical disability examinations to veterans along with separating service members in Regions 1-3, representing 39 states through the Veterans Benefits Administration.