Credit Suisse’s Conference Recap

Credit Suisse https://www.credit-suisse.com hosted 56 companies related to their Annual Healthcare Technology & Distribution coverage and now offers their 12 top key takeaways from the conference.

Links to the published notes are available so far on ACCD, CAH, CANO, HIMS, ONEM, PRVA, and TVTY.

Key takeaways include:

1.The role of digital health tools and technologies (especially virtual care, remote patient monitoring, AI, etc.) has only increased and has become highly critical in light of healthcare provider shortages

2. Chronic care programs/management will play a critical role in helping virtual care transition from being an urgent care tool to a virtual primary care tool

3. Employers are exploring value-based care arrangements and more risk-based sharing arrangements but adoption is likely to be slow initially as vendors with more comprehensive solutions are likely to have an edge

4. A continued focus on leveraging technology will make healthcare less of a ‘healthcare’ experience and more of a ‘consumer’ experience.

5. Addressing social determinants in healthcare is key to achieving value-based care objectives as your zip code determines your health outcomes.

6. Several companies highlighting 4Q as the quarter where people are likely to take extended vacations as PTOs have been accumulated and COVID subsides–some companies see this as a headwind and some see it as an opportunity.

7.Several physician enablement models discussed–partnerships, de Novos M&A, etc.-No “one size fits all”–with 1 min physicians across the country and the value-based care shift in the early stages, the market opportunity remains large.

8. No other tech-enabled physician enablement companies except Oak Street Health has received inquiry from the DOJ around transportation and third-party marketing relationships.

9. Several companies are operating outside of health plans and insurance–cash-pay models are oftentimes cheaper and more straightforward.

10. Underlying industry growth drivers for e-Brokers are intact but companies need to invest in broker training/tools to succeed–a view from a privately-held e-Broker.

11. Best approach to disrupt the healthcare ecosystem–operating within or outside of the traditional structure–the jury is still out.

12. Digital health consolidation is likely to continue— several companies emphasized the importance of scale, density, and comprehensive integrated solutions.

For information on the published notes for ACCD, CAH, CANO, HIMS, ONEM, PRVA, and TVTY, ask questions, provide feedback, or news, email Jailendra Singh at jailendra.singh@credit-suisse.com or call 212-325-8121.