GoMo Health’s https://gomohealth.com, evidence-based digital therapeutic platform called the GoMo Personal Concierge is a telehealth therapeutic platform for use with rare and complex diseases. The Personal Concierge platform provides for interactive, in the moment, and personalized lifestyle and condition support, for people managing a complex medication and medical regimen.
The GoMo Personal Concierge has proven to increase pharmaceutical market access with physicians and health plans as well as improve medication adherence and Patient-Reported Outcome Measures (ePROM).
This is accomplished by providing timely mobile-based education and information which can seamlessly escalate to nurse navigation and enable pharmacies to answer patient questions in order to provide for better self-management.
The Personal Concierge system, a bi-directional digital therapeutic, distributes information via text and mail options. The system also includes information on condition management, education, and lifestyle support. Also, the Personal Concierge voice activated “Bot” called Caren™ responds to patient queries, has conversations with patients, that results in patients receiving resources to support their needs.
The system collects patient feedback related to individual outlook, confidence level, medication adherence, refills, dosing, and side effects via surveys and assessments. The system integrates psychosocial and physical guidance in a person’s environment which helps at the moment of need.