Updating Alerts & NY PCMHs

The New York eHealth Collaborative (NYeC) https://www.nyehealth.org is expanding patient care alerts across the state’s eight regional health information exchanges through the Statewide Health Information Network for New York (SHIN-NY) http://www.nyehealth.org/shin-ny. This expansion will improve SHIN-NYs patient care coordination capabilities.

Alerts now allow participating SHIN-NY providers and care team members who have treating relationships to receive real-time updates about their patients. For example, a subscribing provider can receive an admittance, discharge, or transfer alerts if their patients enter or are discharged from a hospital. The alerts are offered free of charge to SHIN-NY participants.

In other news, the New York State Patient-Centered Medical Home (NYS PCMH) practice model a collaboration between the New York State Department of Health (NYSDOH) and the National Committee for Quality Assurance (NCQA) has developed an exclusive PCMH model for NY primary care practices. This is important since the NYS PCMH program is the only path for a state primary care practice to participate in the PCMH model.

The NYS PCMH model of patient-centered care sets the stage for improving patient care, improves population health, and reduces healthcare costs. Various payers in the state offer incentive payments to providers who meet PCMH criteria.

Practices with sites that provide primary care services including internal medicine, family, and pediatrics practices, are eligible to participate in NYS PCMH. Practices currently receiving federally funded transformation technical assistance are not eligible to participate. Practices are now being supported in Western NY, Westchester, Rockland, New York City, and Long Island.

Practices working with NYeC to achieve NYS PCMH recognition will receive up to 15 months of free technical assistance and support from NYeC to prepare for value-based payment arrangements. When NYS PCMH recognition is achieved, the practices will start receiving commercial payer incentive payments.

Technical assistance includes:

  • Step-by-step assistance with Q-PASS Enrollment and a Q-Pass registration fee waiver
  • A complete practice needs assessment and evaluation to identify gaps and map out a work plan designed to get practices prepared for value-based care
  • Free practice transformation services and support to implement team-based care, care coordination, along with care management methodologies and workflows
  • Development of a customized curriculum, training, and delivery of skilled coaching and guidance to successfully implement workflow changes
  • Assistance with NYS PCMH annual reporting requirements to renew the 2014 PCMH status to meet 2017 recognition if applicable


Go to https://www.health.ny.gov/technology/innovation_plan_initiative/pcmh for more information on NYS PCMH.

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