Summit Health Care’s www.summithealthcare.com Provider Alert System, a clinical event notification and data exchange solution, has been adopted by several hospitals. It operates as a web-based mobile application that allows hospitals to deliver real-time patient specific data and critical documents to area providers regarding significant hospital events.
The software supports transition of patient care summaries which aids in the reduction of readmission rates, lowers healthcare costs, and also improves patient-provider relationships. The key feature of the software is that the clinical event notifications can be configured to handle various integration and communication workflows that can be presented through EHR integration.
The Henry Mayo Newhall Hospital www.henrymayo.com located in California’s Santa Clarita Valley is one of the hospital’s that adopted the system. This hospital is a 238 bed not-for-profit community hospital and trauma center with a medical staff whose expertise ranges across more than 71 specialties and subspecialties.
So far, the Henry Mayo Newhall Hospital has:
- Been able to send notifications to over 315 area care providers within one month of implementation
- Has taken an average of 150 phone calls and faxes daily by utilizing health information management
- Been able to deliver thousands of event and reporting notifications
- Shared 40k Emergency Department encounters, 35k outpatient encounters, and 26K pre-admit and admit encounters
Before the alert system was initiated, area physician practices called the hospital’s records office every time they needed patient admissions documentation, which included history and physical reports, lab and test results, summaries of care, transcriptions, face sheets, and diagnostic and radiology reports.
The Parkview Medical Center www.parkviewmc.com, based in Colorado is a Summit Healthcare partner. The hospital has 350 beds offering general acute healthcare and behavioral health specialty services and now has the region’s only certified and verified Level II Trauma Center as well as the first certified Stroke Center.
Previously at Parkview, when a physician’s office wanted to be notified of patient events, and receive patient encounter information, providers would have to call the hospital and request the information directly.
The information was either sent via fax which was labor intensive, or go through a third party system which allowed little control over document manipulation. Also physicians were receiving large unmanageable and unsecure documents.