Beneficiaries can now access their TRICARE benefits and benefit information on their mobile devices through a variety of mobile applications and mobile-optimized sites to obtain information on the go.
The first mobile tool is the mobile version of TRICARE.mil now accessible on all mobile devices including tablets and smartphones. Now it is possible to go to www.tricare.mil to get information, educational materials, view episodes of TRICARE TV, listen to podcasts, read TRICARE news, find contact information for different regions and plans, submit benefit questions, access costs, plans, referrals, and any other information specific to their plan.
Each of the TRICARE regional contractors have their own mobile site or app. Health Net, the North Region contractor, operates www.hnfs.com/go/mobile which enables beneficiaries to locate TRICARE authorized providers and access resources including contact information and information on benefits, claims, and eligibility.
The South Region contractor, Humana Military has a mobile site at m.humana-military.com. Humana Military Mobile offers links to a provider locator, a search tool for urgent care centers, and eligibility and plan information.
In the West Region, UnitedHealth Military & Veterans has a mobile app for mobile devices called ‘OptumizeMe”. This app encourages healthy lifestyles by letting users challenge other users to health and fitness goals on their smartphones. “OptumizeMe” lets users track their own progress and put the results on Facebook. Beneficiaries can also download “OptumizeMe” from iTunes or the Google Play store.
The TRICARE pharmacy contractor Express Scripts, Inc. (ESI) offers both a mobile site at www.express-scripts.com/mobile and an app called Express Rx. This enables beneficiaries to get information, start home delivery of their prescriptions, check order status, order prescription refills, and find a nearby network pharmacy. Information is also available on drugs and potential side effects. Beneficiaries must register with ESI before using the mobile site by going to www.express-scripts.com/activiate.
The Defense Manpower Data Center also offers a mobile app for Android phones called milConnect Mobile. The app allows beneficiaries to locate identification card issuing facilities, find contact information for TRICARE regional contractors, and review frequently asked questions. Beneficiaries can download milConnect Mobile from the Google Play store.
Go to www.tricare.mil/callus for a list of contact numbers if more information is needed.